Delete your Qwik Brew account
You can delete your Qwik Brew account yourself, from inside the app, at any time. It takes effect immediately and cannot be undone.
In the app
- Open the Qwik Brew app and sign in.
- Tap the profile icon at the top of the menu screen to open Profile.
- Scroll to the bottom and tap Delete my account.
- Read what happens, then confirm with Delete my account.
You will be signed out straight away and the account will be gone. If you have an order still being prepared, collect or cancel it first — we will not delete an account while the counter is still holding food for it.
If you no longer have the app
Email support@qwikbrewcafe.com with the subject “Account deletion request”, and tell us the mobile number on the account. We will confirm it is you by sending a code to that number, delete the account, and reply to confirm — within 30 days, and usually within a few working days.
What is deleted
- Your login, and your ability to sign in.
- Your name, mobile number, and email address if you added one.
- Your password.
- Your notification token, so the app can no longer reach your phone.
- Your record of missed collections.
What is kept, and why
Records of orders that were already placed and paid for stay on the cafe’s books. They are the outlet’s own sales and accounting records, and its takings cannot develop holes because a customer left.
Those records no longer identify you. When your account is deleted, your name and phone number are removed from every order, and the link between those orders and you is broken. What remains says what was sold, for how much, at which outlet, on which day — and nothing about who bought it.
Staff accounts
Counter and manager logins belong to the outlet rather than to the person holding the phone, so they cannot be deleted from the app. Those are closed by the Qwik Brew office — email us and we will handle it.
Questions
Email support@qwikbrewcafe.com, or read the privacy policy.